…BUT THIS BLOG POST IS!
Hi! I’m Amanda – that’s the easy part.
Now, why I founded Kinetic Spark – there’s quite a bit more to that one.
First and foremost, I am a nerd. I’ve always had a fascination with the human body and how the brain works. I also feel a strong passion for empowering people to push for independence, figure out what they want, and drive themselves to achieve it. So, I decided to go into a career in healthcare and I became an Occupational Therapist. What I enjoyed most was helping people get back to who they wanted to be, and the connections developed when helping a person through a struggle.
As a very close second, I am a dweeb. Optimizing tasks, organizing spaces, solving problems, creating processes – these are things that bring me immense joy. Who doesn’t love a good pie chart?! In every facility I worked as an O.T. I also took a deep dive into improving the work flow, customer service, and employee culture. My role would always turn into that of a consultant working at improving the health of that healthcare business. I wanted to make sure that the organization maintained a focus on a culture of care, that employees were seen and valued, and the clients received the highest quality of service throughout their experience.
And then voila! A lightbulb! Why not take two of my biggest passions and put them together? Why not create a business that is dedicated to helping healthcare organizations establish sustainable solutions for their challenges? Why not? I easily found my “why” when I decided to establish Kinetic Spark.
In my business I get to have the best of both worlds. I get to start from the top of a business and ensure that it’s employees are a solid team, and the systems are running smoothly. Then through that, I can have confidence that the result is great customer care. I focus on three main outcomes of a business:
- Improve the value and experience for customers
- Motivate employees to feel both empowered and engaged
- Optimize systems and processes to support internal and external growth
Through this work I get to meet other people who are passionate about healthcare and wellness. I have the opportunity to collaborate with those who are driven to provide effective care as well as improve their work environment. I embrace my inner nerd to capitalize on my experience in providing care, looking from the perspective of the customer, and working with insurance. I use the power of the dweeb to leverage my knowledge of processes and systems to figure out the source of an issue, or optimize on new opportunities.
I suppose you can boil it down to this: I started Kinetic Spark so that I can help businesses stay healthy, in order to create a healthy community.