Cross-generational Workforces: An Advantage, Not a Roadblock

I was having coffee the other morning with a business colleague, and at a point we started talking about how some of his teams struggle to work well together. He was also voicing frustration about how some of his team members “totally get it” while “others don’t.” So I started asking questions… Curiosity is my […]
Why “Out of the Blue” is Not Real

I was having lunch with a colleague the other day, and she was sharing some difficulties she was experiencing with an employee who recently and suddenly became more antagonistic. Leadership was a primary target, but it was also causing friction within the team. And it all just started happening out of the blue (seemingly from […]
The Dangerous Truth about People-pleasers at Work

Hello there! Getting right to the punch today. People-pleasing will cause major dysfunctions in an organization. At the very least it will cause exhaustion and drain the overall joy from the people-pleaser. Maybe you’re in leadership and you’re the people-pleaser. Today we are going to talk about the team, though. Have a member on your team that’s a […]
How Trust Enhances Team Performance

Question for you. How do you decide whether or not you trust someone? In the workplace, mistrust is like a spreading virus. If team members do not trust leadership, they will feel less invested and apathetic toward the outcomes of the company. They will likely work the bare minimum, probably not be innovative, and may […]
Cultivating Constructive Conversations without Shame

How do you hold someone accountable without them feeling reprimanded? This is a very common question I hear from someone in leadership who wants to check themselves. They want to shape high-performers, and hold their people to high standards. And they want to deliver confrontation constructively. When an employee is being held accountable in a […]
“Use Your Words Wisely” is so…Wise

How you say what you say is extremely important. I don’t know of many people who would argue that point. In the workplace it is important in order to create clarity, avoid miscommunication, establish boundaries or expectations, demonstrate respect, show curiosity or concern, shape engagement, focus attention, indicate significance, etc… Hollaaaa! Those are some super rad benefits. And […]
When your High-performers Turn ‘Sour’

Things are HAPPENING in your organization. You’re making moves, you’re getting clients, and as a leader you’re even spending time on biz dev. Eff YES! At the same time one of your best employees is a little ‘off.’ Previously this person was your greatest ally, your most dependable, your most valuable and committed. Right now […]
Mixed Messages that Inhibit Productivity

Ahem… I have a few questions… How much of your day do you spend putting your work on the backburner to help others? Do you have a habit of quickly jumping in to answer emails or questions from your team members, when it’s time for you to be ‘heads down’ in your own work? Well, […]
The Damage of Changing the Rules Too Late

Remember back to when you were a kid and sometimes a friend would change the rules of a game while you were already playing? Usually it was in order to gain an advantage for winning, but regardless of the reason it was always super annoying and unfair. Don’t do that to your employees. Don’t change […]
The Crux of Communication

The crux of communicating with your team is – Perspective. Everyone comes with their own thoughts, opinions, and knowledge based on life experiences. These experiences shape our perspectives. Is that painting expensive or an acceptable price? The answer would vary based on perspective. Some people find Salvador Dali’s art to be odd and nonsensical. I personally […]