Top 9 Areas of Breakdown During Changes in Leadership

There’s a whole hooplah of issues that arise when changes occur in leadership. This can be situations such as big overhauls of who is on the lead team (someone quits, is fired, or retires; someone is promoted or onboarded) to combining leadership (merger or acquisition, bringing on a business partner, succession in generational ownership). Changes […]

The Subtle Art of Being Candid

There are times when you really just want to speak your mind. When you are frustrated or flabbergasted or surprised (not the good kind). And a little voice inside advises otherwise. I am an advocate of honesty, but usually this little voice causes us to hesitate and is suggesting that there is another way to […]

How Trust Enhances Team Performance

Question for you. How do you decide whether or not you trust someone? In the workplace, mistrust is like a spreading virus. If team members do not trust leadership, they will feel less invested and apathetic toward the outcomes of the company. They will likely work the bare minimum, probably not be innovative, and may […]

Cultivating Constructive Conversations without Shame

How do you hold someone accountable without them feeling reprimanded? This is a very common question I hear from someone in leadership who wants to check themselves. They want to shape high-performers, and hold their people to high standards. And they want to deliver confrontation constructively. When an employee is being held accountable in a […]

“Use Your Words Wisely”​ is so…Wise

How you say what you say is extremely important. I don’t know of many people who would argue that point. In the workplace it is important in order to create clarity, avoid miscommunication, establish boundaries or expectations, demonstrate respect, show curiosity or concern, shape engagement, focus attention, indicate significance, etc… Hollaaaa! Those are some super rad benefits. And […]

Mixed Messages that Inhibit Productivity

Ahem… I have a few questions… How much of your day do you spend putting your work on the backburner to help others? Do you have a habit of quickly jumping in to answer emails or questions from your team members, when it’s time for you to be ‘heads down’ in your own work? Well, […]

The Damage of Changing the Rules Too Late

Remember back to when you were a kid and sometimes a friend would change the rules of a game while you were already playing? Usually it was in order to gain an advantage for winning, but regardless of the reason it was always super annoying and unfair. Don’t do that to your employees. Don’t change […]